Credit Card Processing
Credit card providers in both the financial and retail sectors outsource non-core business processes to allow management to focus time and corporate resources on value added activities such as product and channel development, customer loyalty and risk management - activities that increase shareholder value. Cost containment, speed and
accuracy are of paramount importance and it is for this reason that organizations turn to Thinktel Solutions for proven business process outsourcing solutions.
Whether it's a consumer or corporate card, Thinktel Solution's credit card business processing outsourcing services include:
Customer Acquisition and Customer Response Services
• List Strategy and Brokerage
• Database Creation, Cleansing and Management
• Direct Mail Services
• Outbound Call Campaigns
• Response Analysis and Reporting
New Account/Application Processing Services
• Application Processing
• Data Capture, Verification, Cleansing and Exception Handling
• Database Updates and Maintenance
• Risk/Fraud Review
• Lettershop/Fulfillment
• Document Management/Imaging
Account Maintenance/Call Center Services
• Multi-lingual Inbound/Outbound Customer Care Support
Production/Print Services
• Payments/Remittance Processing
• Statements
• Document Management/Imaging
Receivables Management
• Collections